Facebook Timeline for Business Pages

Timeline Facebook Pages

Get on the Bandwagon!

On March 30, 2012, all Facebook Pages will get a new design.

-A message from Facebook on the top of all the Facebook Pages I manage.

No sooner had I  just finished three Facebook business pages when Facebook comes out with a game changer: Facebook Timeline for Business Pages. Continue reading

Why don’t all my Facebook Fans get my newsfeed?

You can be proud that you have a couple of hundred fans on your Facebook page, but are they quality fans? What’s the difference really? Well, the difference is something called Edge rank. Edge rank is an algorithm that Facebook uses that determines what shows up on the newsfeed, and that includes the posts and other information from your pages.

We can all understand why everything that everyone posts on Facebook can’t possibly make it to our newsfeed, but how does Facebook go about determining what actually does show up on your feed?

Facebook newsfeed

EdgeRank formula

Looks complicated? Well, let’s go through it:
μe – the affinity score. How often you interact with a particular Facebook friend raises your affinity with that friend.

we – the edge weight. What interaction is going on? more weight is given to a comment than a like, for example.

de – the time delay. How long has the information been up. The longer, the less it’s worth.

So what does this all mean? Well, when all these factors are multiplied together, a high number means your object (picture, comment, tag, etc.) is more likely to show up on your Facebook friends’ newsfeed.

Taking this all into consideration, and making it simple; the people that interact with you, and you with them, are more likely to get your fresh objects in their newsfeed.

See the f8 video from April 21, 2011

Why Your Business Shouldn’t Have A Facebook Profile

One of the most common mistakes that businesses make when starting out in Social Media is creating a Facebook Profile instead of a Facebook Page to represent their business.

Facebook Pages are for businesses. Facebook Profiles are for people.

Using a Facebook Profile for your business is against Facebook’s Terms of Use http://www.facebook.com/help/?faq=12814 Facebook has the right to erase the profile and all your connections with it. Granted, it’s rare but it does happen. Are you willing to take that chance?

Because Pages are for businesses and Profiles are for people it may reflect badly on your business for using a Profile. Your business may seem incompetent or uninformed.

Perks to Facebook PagesFacebook Marketing

  • You can only have 5000 friends on a profile but Facebook Page connections (Likes) are unlimited.
  • Facebook Pages are highly customizable for branding and promotions but Facebook Profiles are not.
  • You can add Facebook Ad campaigns to promote your Page but profiles do not have this option.
  • Facebook Pages are indexed by Google which means keywords used in your business description and bio can be found by Google Search.
  • Facebook Pages allow you to create customized landing pages for non-members which are great for branding as well as newsletter signup forms.
  • Pages have an “Insights” feature. With this Facebook analytics type tool you can monitor your members activities which gives businesses great feedback on how their Facebook Page is performing.

Did you make the mistake of setting up a Profile instead of a Page?

Not all is lost!! Facebook allows you to convert your Profile to a Page. All your Friends will change to Page Likes and all your pictures will be transferred but that’s it! you will lose all other content so it’s a good idea to save that content somewhere else so you can add it to your Page after conversion. Also note that this does not work vice versa, Pages cannot be converted to Profiles.

Please leave any questions or comments below – we’re here to help!

Every Political Campaign Needs a Social Media Manager

Social Media ManagerIn a political campaign team, there’s the candidate, the campaign manager, the volunteer manager, but do you have a Social Media manager? As campaigns move increasingly on to the web, and connecting with constituents through the Internet becomes crucial, every campaign now needs an online manager.

Using social media in a campaign is not about a couple of blog posts, a website, and a few tweets. You will have an online manager with staff, and responsibilities such as (but not limited to):

  • Online reputation
  • Determining who the players are in the online political field
  • Determining where to have a presence
  • Becoming a voice in important social media channels
  • Monitoring and if necessary, controlling conversations and comments
  • Tending to, eliminating, or ignoring online trolls
  • Recommending channels for the candidate to personally connect in
  • Recording, reporting, and deciphering metrics
  • Monitoring the opposition

We were recently part of a campaign with almost all candidates having an online presence. The top three candidates had: website/blogsite, Facebook page (one had a locked profile not a page). Our candidate also had a LinkedIn profile, and a Twitter account.  Our candidate’s web site added pages almost weekly, with more and more content as time went on especially near “e” day. He was tweeting three or four times a day with useful messages. His Facebook page was constantly getting comments, and he was commenting back. We were also monitoring important forums and pages. As for the other guys; one did nothing online except set up his channels and not so much as review them for the duration of the campaign. The other had some comments in his Facebook page, a blog of self promotion, and no presence outside of that.  Needless to say, our candidate dominated the online media. Oh, and won the election.

I’m not saying that you will win the election if you have a competent online manager, I’m just saying that without one you will be missing out on a huge opportunity to effectively connect with the people that are voting. Your online manager and their staff are responsible both for the message of your online campaign and the messages online about your campaign. A social media marketer experienced in political campaigns can guide your online team to success.

Difference Between Facebook Profiles and Pages

Profiles are different then Pages and Groups. Profiles are for personal use and/or networking (catching up with old friends, person to person business networking). Think of it this way, your profile represents yourself and your Page represents your business.

When you signed up for Facebook you opened a Facebook account and on your account you have a ‘product’ called a profile, now you want to add another ‘product’ called a Page to your account as well.

The easiest way to go about this is to sign in to the Facebook account you already opened and add a Facebook Page. There would be no visible public connection between your profile and your Facebook Page. Anything that is posted to the Page will appear as coming from the page. Like 2 separate identities.

For Example…

Your signed into Facebook account and you check your ‘Profile’ and discover that it’s your friends birthday. When you post on their wall it will appear to be coming from Jane Doe but when you click the link on your account to check your ‘ACME Bombs’ business Page, you discover that Willie Coyote has posted to your page wall. When you respond it would appear as though you are ‘ACME Bombs’ NOT Jane Doe.

I have created multiple Pages through my account for clients which I monitor and post information to and no one knows who I am ;)

Confused yet?? Clear as mud? Post your questions below and I’ll do my best to answer them!